Administration services

We assist our clients in administering contracts, through 10 administration offices, about 200 officers located worldwide, offering a customizable fully-owned information system and dedicated contacts.

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FOR EMPLOYERS

Dedicated team

  • Personalized home page
  • Single-Point contact
  • Multi-skilled claim services officers
  • Low staff turnover
  • Commitments with SLA

Web Space

  • Enter changes to your employees and their beneficiaries

Communication tools

  • Social memento
  • Technical workshops
  • Legal environment
  • News flash

FOR THEIR EMPLOYEES

Dedicated team

  • Dedicated telephone number without additional cost
  • Emergency hospitalizations 24h a day
  • Response to e-mails within 24h, to regular post within 48h
  • Analysis of medical quotes and advice
  • Reimbursements within 24h (48h for hard-copy claims)

Website

  • Access to reimbursement information
  • Request for explanations of benefits
  • List of medical providers
  • Request for quotes, direct settlements, etc.
  • E-claiming

Communication tools

  • Newsletter
  • Prevention guidelines
  • Membership guidelines