Benefits for Employers

When you choose Henner, you know that your beneficiaries are well taken care of - regardless of where they are in the world.

Expertise & added values

Building on our decades of experience in the design, implementation and administration of employee benefits plans for international organizations and NGO’s, we create a truly tailor-made benefits solution for your organization that protects your staff in all situations while also making sure that it stays viable in the long-term.

From finding you the best risk carrier for your needs to ensuring a smooth and efficient administration of your benefits plan, you can always count on Henner to provide you a high quality service. Our services also include detailed information and statistics on your beneficiaries’ medical expenses, combatting fraud and implementing cost containment measures. Henner will help you to identify any potential means of improving your plan to ensure long-term viability. Thanks to our extensive international Medical Network, our dedicated Client Services teams and our developed online tools, your beneficiaries will always have access to close high-quality medical care and 24/7/365 assistance, all over the world!

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Our comprehensive service package

Administration services

WE HANDLE THE COMPLETE ADMINISTRATION OF YOUR PLAN

Over 180 international officers in our 12 Client Services offices provide 24/7/365 assistance to your employees and process their claims.

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Medical services

BENEFIT FROM OUR SPECIALIST MEDICAL SERVICES

Our Advisory Board, health department and extensive medical network assist our administrators and offer a wide range of complementary services.

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Cost containment

ENSURE THE LONG-TERM VIABILITY OF YOUR PLAN

A common challenge today is the increasing consumption of medical care. We therefore offer efficient cost containment and anti-fraud processes.

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Advisory role

MAKE THE MOST OF YOUR PLAN

Drawing on our experience and our local partnerships, 250 staff members dedicated to Advisory Services review existing policies and design tailor-made schemes.

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Antifraud Policy

WE PROTECT YOU FROM FRAUDSTERS

The protection of clients’ financial interest is one of our top priorities. That’s why we developed an anti-fraud policy, aimed to prevent, detect, investigate and report fraud.

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Dedicated Tools

A WORLD CLASS IT TOOL

5 generations of tools designed for medical plan administration since 1969, including claims administration with the possibility of e-claiming, a dedicated website and various online services.

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Our in-house claims administration platform

Our plan administration is supported by a solid system of specialised and highly customisable IT tools that ensure smooth processing and allow us to adapt our procedures according to your specific needs.

Our own, wholly proprietary claims processing platform HENNERNET is specifically developed for allowing our claims administrators to efficiently process large volumes of claims without compromising accuracy of treatment. The application also has effective built-in fraud detection mechanisms.

The tool used by our Medical Advisory Board for managing medical files, MedCase, is also developed by Henner for this specific purpose. The application is, moreover, connected to our claims processing platform HENNERNET in order to ensure a smooth and efficient processing of members’ requests for prior approvals, as well as to facilitate the follow-up of specific files by our medical experts.

Finally, we also offer a wide range of online services for our beneficiaries, the client representatives or the healthcare providers. In particular,we can offer clients dedicated websites to, for example, inform their beneficiaries of their insurance coverage, claims submission procedures and other practical aspects of their coverage. We also offer an easy-to-use e-claiming service, as well as medical & prevention newsletters, tools to contact our client service team free of charge (Toll free numbers, Instant ring, Web Call Back, etc).

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